Privacy Policy - Puppet Pals

Overview

Puppet Pals is designed for children and families. We are committed to protecting the privacy of all users, especially children, and we comply with the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).

All content created in the app (puppet shows, recordings, images) is stored entirely on-device and is never uploaded to or stored on our servers unless you choose to use specific sharing features described below.

Information We Collect

Anonymous Analytics

We collect basic, anonymous usage analytics through our own first-party analytics system. No third-party analytics services are used. This data cannot be linked to any individual user or device.

The anonymous analytics data includes:

• General app usage patterns and features used
• Country and region information in aggregate form
• Device type and operating system
• App version

AI Image Features

Puppet Pals includes AI-powered features that allow users to create stylized actors and backgrounds. Users can either submit a photo to be stylized or provide a text description to generate an image. When using these features:

• Photos or text descriptions are sent to our AI providers (Google and OpenAI via FAL) for processing
• Submitted photos and text descriptions are not stored on our servers — they are only passed through to the AI provider and then discarded
• The resulting generated images are returned to the app and stored on-device only

Video Sharing (Optional, Subscription Required)

Subscribers can share puppet show recordings through the app. This feature is located behind a parent gate. When a video is shared:

• The video is uploaded to our servers (hosted on Amazon Web Services)
• Shared videos are automatically deleted after 10 days
• No personal information is attached to shared videos

Subscription Data

Puppet Pals offers an optional subscription through Apple In-App Purchases. We store transaction identifiers from Apple on our servers solely to verify subscription status. All payment processing is handled entirely by Apple — we do not collect or store any payment information such as credit card numbers.

Parent Email Addresses (Optional)

Behind a parent gate within the app, parents or guardians may optionally provide their email address to receive notifications about Puppet Pals updates. This feature is:

• Completely voluntary and optional
• Only accessible through the parent-gated section
• Used solely for sending app update notifications
• Never shared with third parties for marketing purposes

Feedback (Optional)

Behind the same parent gate, parents or guardians may submit feedback about the app. Any information provided in the feedback form is voluntary and used only to improve the app.

What We Don't Collect

We do not collect any personally identifiable information from children. Specifically, we do not collect:

• Names, usernames, or contact information from children
• Precise location data
• Device identifiers or advertising IDs
• Any information that could identify individual child users

There are no user accounts or logins in Puppet Pals.

How We Use Information

Anonymous Analytics

Anonymous usage analytics are used solely to:

• Improve app functionality and user experience
• Understand which features are most used
• Identify and fix technical issues
• Make informed decisions about future app updates

AI Image Data

Photos and text descriptions submitted for AI image generation are used solely to generate the requested image. They are not stored, used for training, or shared beyond the processing request.

Parent Email Addresses

Parent email addresses are used solely to:

• Send notifications about app updates and new features
• Allow parents to stay informed about the app their children use

Feedback

Feedback submissions are used solely to understand user needs and improve the app.

Data Sharing and Third-Party Services

We do not sell, trade, or share any user data with third parties for marketing or advertising purposes. We do not use any third-party analytics services.

The following third-party services are used in the operation of Puppet Pals:

• Google and OpenAI (via FAL) — for AI image generation and stylization. Photos and text descriptions are sent to these providers for processing only and are not stored.
• Amazon Web Services (AWS) — for hosting shared videos. Videos are automatically deleted after 10 days.
• Apple — for processing In-App Purchase subscriptions. Payment is handled entirely by Apple.

Data Retention and Deletion

Anonymous analytics data is retained in aggregate form and cannot be linked to individual users. Parent email addresses are retained until the parent requests removal. Feedback submissions are retained for as long as they are useful for improving the app. Shared videos are automatically deleted after 10 days. Subscription transaction identifiers are retained for the duration of the subscription.

Parents or guardians may request deletion of their email address or feedback at any time by contacting us at privacy@polishedplay.com.

Children's Privacy

Puppet Pals is designed for children. We do not knowingly collect any personal information from children. The optional email collection, feedback, and video sharing features are located behind a parent gate and are intended solely for adult parents or guardians.

We comply with the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).

Data Security

We implement appropriate technical and organizational security measures to protect the limited data we collect. All data transmission between the app and our servers is encrypted using industry-standard TLS encryption. Access to stored data is restricted to authorized personnel only.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at privacy@polishedplay.com.